Thank you for shopping with CHENXIN SHENGYI LIMITED. We are committed to delivering high-quality men’s ripped fashion jeans to customers worldwide, safely and on time. Please read our Shipping Policy carefully to understand how and when your order will be delivered.

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Rates & Delivery Time
We offer free standard shipping on all orders over $30 USD.

Order Value Shipping Fee Estimated Delivery Time
Over $30 USD Free 7–15 business days
$30 USD or less Flat rate $6.99 7–15 business days
🚚 Delivery times are estimated and may vary depending on your location, customs clearance, or other external factors.

3. Shipping Destinations
We currently ship to most countries worldwide, including:

North America
Europe
Asia
Australia & New Zealand
Selected countries in the Middle East and Africa
If you’re unsure whether we ship to your location, please contact us at  jinyuncheng337@naver.com before placing your order.

4. Customs, Duties & Taxes
All international orders may be subject to customs duties, import taxes, and local charges, which are not included in our prices.
These fees are the responsibility of the customer and may vary depending on the destination country.
We are not responsible for delays caused by customs clearance.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment online through the carrier’s website.

If you do not receive your tracking information within 3 business days of placing your order, please contact us at  jinyuncheng337@naver.com or call +852 63594543.

6. Delivery Issues
If your package is delayed, lost, or marked as delivered but not received:

Please check with your local post office or neighbors first.
If the issue is unresolved, contact our customer support within 7 days of the expected delivery date.
We will do our best to investigate and support you, but we are not responsible for missing shipments due to incorrect address information or issues beyond our control.
7. Address Accuracy
Please ensure that your shipping address is complete and correct at the time of purchase. We are not responsible for orders delivered to incorrect addresses due to customer error.

8. Contact Us
If you have any questions or concerns about shipping, feel free to reach out:

CHENXIN SHENGYI LIMITED
RM 18 2/F TUSPARK 118 WAI YIP ST KWUN TONG HONG KONG